Policy

»	Management reserves the right to relocate or change cabin/site numbers when necessary.
»	Whilst all care and consideration has been taken the rates are subject to change without notice.
»	Rates are valid to 31st December 2010.
»	Deposits must be paid within 7 days of booking. For nightly bookings a deposit of the first nights accommodation is required on booking.
»	An administration fee of $20 per unit/cabin is charged on all cancelled bookings. Refunds are only available if a minimum of 24 hours notice has been given.
»	No Shows on all bookings will forfeit the deposit paid.
»	Children under 2 yrs stay free.
» »	Check in Time is 2pm and check out time is 10am. No Pets allowed All our units/cabins are NON-SMOKING and a $150 Cleaning fee will be charged for any unit that requires extra cleaning.

Group Booking Policy

»	A deposit of the first nights accommodation on all units is required within 7 days of making a booking. If the full deposit is not received no units will be held for groups and the booking will be CANCELLED.
»	The balance of the account is to be paid 30 days prior to arrival. A tax invoice will be issued once the balance has been paid in full.
»	All prices are quoted in Australian dollars, including GST and are nett to the Southside Holiday Village and not subject to any further discount or commission.
»	A co-ordinator for the group will need to supply a complete list of names for all guests staying in each unit within 14 days of arrival.
»	Should guests be arriving individually or at different times a key deposit of $10 per unit is payable on arrival.
»	Should guests be arriving as a group by bus, a co-ordinator for the group will be responsible for the collection and return of all unit keys to reception. A $30 replacement fee will be charged for any lost key.
»	At least 14 days notice must be given for any alterations.
»	Cancellations with more than 30 days written notice attract a $200 cancellation fee.
»	Cancellations within 30 days of arrival, will attract a cancellation fee equal to the first nights accommodation on each unit.
»	No refunds on cancellations within 30 days of arrival.
»	No refunds will be given on alteration to number of guests on arrival.

> A $150 Cleaning fee will be charged for each unit that requires extra cleaning.